Available for opportunities

Praharsh Vadlamudi

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6+ years specializing in Supporting AI-driven chatbot Platforms, ML optimization, and voice systems. Delivering high-impact solutions through strategic technical leadership.

Praharsh.v@gmail.com
Hyderabad, India
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Building the future of conversational AI

Associate Technical Lead with 6+ years of production support and technical leadership experience. Specialized in AI-driven chatbot platforms, NLP optimization, and voice systems. Expert in application performance monitoring, automation, and cross-functional collaboration. Proven track record delivering efficient, high-impact solutions through hands-on problem-solving and strategic technical direction.

AI & Machine Learning

NLP optimization, LLMs, RAG, and Prompt Engineering

Conversational AI

Chatbot design with Kore.ai, CCAI, ASR/TTS systems

Cloud & DevOps

AWS, Azure, Dynatrace, Splunk, Grafana monitoring

Technical Operations

Incident management, RCA, cross-functional leadership

Technical Arsenal

Trusted by enterprise clients

Cigna Reliance eBay Axis Vanguard

Career Journey

Current

Kore.AI

Sr. Software Engineer → Associate Technical Lead

04/2024 – Present Hyderabad
  • Led team of 9 engineers optimizing chatbot platform through NLP analysis
  • Managed XOCC AI voice communication product with ASR/TTS systems
  • Primary technical liaison for enterprise clients (Cigna, Reliance, eBay, Axis, Vanguard)
  • Engineered scalable bot kit integrating Google and Microsoft technologies

Tax Act (Contract)

Support Engineer

06/2023 – 01/2024 USA
  • Led monitoring maturity initiatives across 30,000+ servers
  • Managed zero critical incidents during entire tenure

Kore.AI

Software Engineer

10/2022 – 05/2023 Hyderabad
  • Spearheaded automation initiatives reducing repetitive work
  • Led support for new product integrations and API debugging
  • Developed chatbots with Azure and Amazon Polly for IVR systems

CGI INC

Associate → Software Engineer

02/2022 – 08/2023 Hyderabad
  • Maintained enterprise monitoring tools (Dynatrace, Hermes, Tea Leaf)
  • Automated monitoring tasks using Python scripts and Dynatrace API
  • Developed proactive alerts driving early incident detection

Gramercy Soft

Trainee Software Developer

08/2019 – 01/2021 Hyderabad
  • Designed Jasper reports integrated with Spring projects
  • Deployed websites using AWS Amplify
  • Developed complex financial reports using Oracle PL/SQL
40%

Reduction in manual troubleshooting time

30,000+

Servers managed with zero critical incidents

9

Engineers led in chatbot optimization

6+

Years of industry experience

Let's Connect

Have a project in mind or want to discuss opportunities? I'd love to hear from you.